Privacy Policy

Reckonlidge ("we", "us", "our") is committed to protecting the privacy of visitors to our website and users of our services. This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data.

By accessing or using our website and services, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, you should not use our website or services.

We may collect and process the following categories of information:

• Identity and contact data: name, email address, phone number, and postal address submitted through forms or account registration.
• Account and usage data: information generated through your interaction with our services, including login records, preferences, and activity logs.
• Technical data: IP address, browser type, device identifiers, operating system, and other technology on the devices you use to access our website.
• Communications: records of correspondence if you contact us, including support requests and enquiries.
• Cookies and similar technologies: data collected through cookies, pixels, and analogous tracking mechanisms as described in Section 7.

We use the information we collect for purposes including:

• Providing, operating, and maintaining our website and services.
• Responding to enquiries, support requests, and other communications.
• Improving, personalising, and expanding our website and service offerings.
• Monitoring usage patterns and analysing trends to enhance security and performance.
• Complying with applicable legal, regulatory, and contractual obligations.
• Sending administrative information, such as updates to our terms, conditions, and policies.

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent; the necessity of processing to perform a contract with you; our legitimate interests in operating and improving our services, provided these interests are not overridden by your rights; and compliance with a legal obligation to which we are subject.

We do not sell personal data. We may share information with:

• Service providers: third parties who perform functions on our behalf, such as hosting, analytics, and customer support, subject to appropriate confidentiality and data protection obligations.
• Professional advisers: auditors, legal counsel, and insurers where necessary for the purposes described in this Policy.
• Regulatory and legal authorities: where required by law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, restructuring, or sale of assets, subject to confidentiality arrangements.

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures may include encryption, access controls, and periodic review of our security practices. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and analyse how our website is used. You can configure your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect the functionality of parts of our website.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for satisfying legal, accounting, or reporting requirements. When personal data is no longer required, we will securely delete or anonymise it in accordance with our internal data retention practices.

Depending on applicable law, you may have rights in relation to your personal data, including the right to: request access to the information we hold about you; request correction of inaccurate or incomplete data; request erasure of your data; object to or restrict certain processing activities; request portability of your data; and withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details on our website.

If personal data is transferred outside of the jurisdiction in which it was originally collected, we will take steps intended to ensure that it receives an adequate level of protection, consistent with applicable legal requirements governing such transfers.

Our website and services are not directed to individuals under the age of majority in their jurisdiction of residence, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child without appropriate consent, we will take steps to delete such information.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be indicated by a revised "Last updated" date at the top of this page. We encourage you to review this Policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch using the contact details provided on our website. This document is a general draft and should be reviewed by qualified legal counsel to ensure it accurately reflects Reckonlidge's actual data practices and meets applicable regulatory requirements.